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Jerry from Express Press has an issue. A courier delivering a pallet of printing didn't show up yesterday. He's got to get the pallet delivered, the contents of 17 cases divided out for shipping to 5 different locations, and those shipments have to go out TODAY.
Jerry has a personal and professional creed: do WHAT he says he's going to do, do it WHEN he says he's going to do it, and manage the project all the way through, so if a client has any questions about a project's status, or needs recommendations, Jerry has the answer.
Since 1977, Express Press has been on a mission to exceed client expectations by providing the highest-quality product in a timely manner. Their goal is to create long-lasting, prosperous relationships with client partners in order to help them reach their objectives. With a written 90 day return, refund, or credit to account guarantee, it's easy to see they believe in the value of what they do. So when a courier fails to show on time and potentially backs a project up, it's not a stretch to think that things could get a little hectic.
A normal business person could get upset about such things, but Jerry's not a normal business person...
He's an Intelligent Office of Indianapolis client!
Walking into the IO work space, he tells our staff his situation. The Intelligent Office has the ability and the staffing to dedicate personnel on the spot to assisting our clients in a pinch...that's just the sort of thing we're made for!
With the aid of our team, all 17 cases are unloaded, resorted, and marked to ship out within an hour. And because of our cross-competencies, the rest of our staff can easily handle the communications and business support needs for our nearly 200 remaining clients without missing a beat.
Jerry can use our staff on demand to take on more clients and more projects, without dramatically impacting his operating expenses. And more companies get access to the great services offered by Express Press!
Jerry truly understands that while he could park his business anywhere, he chooses the Intelligent Office to help the business GROW!
This is just one more of the many reasons why we say,
"Don't settle for a virtual office; get more with an Intelligent Office!"®
Click HERE to learn more!
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For 15 years the Intelligent Office has been the leading provider of office communications and business services support around the USA. Dedicated to helping our clients truly grow their business, the Indianapolis Office has been providing leading edge services for the past 7 years. For more information on how to grow YOUR business, click HERE
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